We are here to help
If any piece of jewelry purchased through us needs repair—regardless of fault—I.Gorman will repair it, at no charge, for two years from date of purchase.
There's nothing more important to our customers than a truly individual piece – whether it's a slight modification to a ring to re-working a family heirloom to starting from scratch with a brand new idea, we're here to make sure your personalized jewelry is the perfect expression of you.
We will work with you one-on-one and can enlist the talents of any of the designers we represent, whose style clings with your vision.
Most importantly, we won't be happy until you're thrilled. So make an appointment to begin your custom design! and begin your custom jewelry design experience!
Each piece of I.Gorman jewelry is presented in its own signature jewelry box. Upon request, the jewelry box will be gift wrapped with silver paper and black satin ribbon. In addition, all in-store purchases will be presented in our dramatic black shopping bag.
We offer interest-free financing for six months! If paid in full in this time - you don’t pay a penny in interest! Available to qualified buyers.
We offer complimentary repair service on jewelry purchased from I.Gorman Jewelers for two years from date of purchase. If you do not live in the D.C. area, please contact us before sending any jewelry to us for repair (in store only).
For jewelry not purchased from us, we provide expert repair on sterling silver, gold, palladium and platinum jewelry, as well as ring sizing, setting, tightening of all stones, pearl restringing, complimentary cleaning, and watch battery and band replacement.
To keep your ring shiny, new-looking and secure, we offer to clean, polish and inspect the prongs on a regular basis throughout its lifetime (in store only).
Ring Sizing for Online Purchases
We offer complimentary first-time ring sizing as part of your purchase. If the ring size you order is not in stock, we will re-size your ring in house. In some cases, we may need to special order your size from the designer or send it to the designer for sizing. We will contact you to confirm the timing.
Important notes about sizing:
- - Please remember to indicate your size in the dropdown.
- - Rings that require sizing (are not in stock) are Final Sale.
- - Additional charges may apply for sizes not included on the dropdown or if your ring needs to be sized a second-time
- - To help with sizing, download our printable ring sizer here.